Buy it, try it — don’t love it? — return it and we'll refund it.
Your first purchase of any pair of underwear is automatically covered by our 30-day money-back guarantee. If you're not completely obsessed (which you will be), we'll exchange or refund you for your first opened and worn pair of underwear within 30 days of purchase.
This means you can touch, try, and experience our product for the first time — risk-free.
To claim our 30-day money-back-guarantee via an exchange and/or refund, please email helpme@veeunderwear.com. We'll get hustling to assist you pronto.
If you're taking advantage of our bundle deals and purchasing multiple pairs of underwear, please ensure you only open and try one pair. In addition to our 30-day money-back guarantee on your first pair, we will also offer you an exchange on all additional unopened underwear products in your first order. If returning additional items, they must be unopened, unworn, unwashed, and in their original packaging. Please refer to our exchange policy for more information on exchanging your extra pairs.
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.
All items marked as sale or final sale are not covered under our 30-day money-back guarantee and are not eligible for refund, return, or exchange.