Buy it, try it — don’t love it? —  return it and we'll refund it. 

Your first purchase of any Vee underwear is automatically covered.

Buy it. Try it. Not completely obsessed (whyyyyyy)? We’ll exchange or refund your first opened and worn pair within 30 days.

That means you can touch, try, and experience Vee for the first time — completely risk-free.

To claim your 30-day guarantee, just email helpme@veeunderwear.com and we’ll get hustling to assist you pronto.

Opened Pairs

We allow refunds or exchanges on one opened pair per style within 30 days of purchase.

Yes — one per style. Not one per order. Per style.

What does that mean?

You ordered 5 of the same style and opened all 5?
We’ll refund or exchange one opened pair only.

You ordered multiple styles and opened them all?
We’ll refund or exchange one opened pair of each style.

We want you to try Vee risk-free.

You might have ordered:

- 2 × Black Bikini (Size 8)
- 2 × Black G-String (Size 8)
- 1 × Black Boyleg (Size 8)

If you opened them all, we can refund/exchange:

- 1 × Black Bikini
- 1 × Black G-String
- 1 × Black Boyleg

The rest? Not eligible.

Unopened Pairs

Unopened, unworn, unwashed, and still in their original packaging?

We’re happy to refund or exchange them within 30 days.

Yes — even if you bought multiples.

We may request photos before approving, just to keep things fair and fabulous.

Unopened Pairs (After 30 Days)

If approved, only unopened pairs are eligible and photos will be required before processing.

Return shipping costs will be the your responsibility.

Bundle Orders

Snagged a bundle deal? Smart move.

If you’re purchasing multiple pairs, we recommend opening and trying just one pair per style first.

Your opened pair is covered under our 30-day guarantee. Any additional pairs must be unopened to be eligible for exchange or refund.

Approved returns and exchanges within 30 days come with free return labels.

Easy. No drama.

All items marked as sale or final sale are not covered under our 30-day money-back guarantee and are not eligible for refund, return, or exchange.

Refunds or exchanges on subsequent orders may be approved at our discretion.

If approved: Only unopened pairs are eligible.

Changed your mind? We can cancel your order only if it hasn’t been fulfilled yet.

Once it’s packed and on the way, it’s officially yours.

If your order gets returned to us because of a failed delivery or an incorrect address, don’t panic — it happens.

Email helpme@veeunderwear.com and we’ll help sort it out ASAP. Depending on the situation, we can arrange a reshipment or a refund.

If you’re not convinced Vee Underwear will be the best underwear of your life, you can read thousands of reviews from real women here.

We know you're going to love your Vee Underwear. If your want to have a chat with us today about ANY concerns, tidbits or questions, please email helpme@veeunderwear.com

Unfortunately we don’t offer returns on e-Gift Cards. However, if you have any issues with the product you have bought using your e-Gift Cards (very unlikely), please get in touch at helpme@veeunderwear.com